Terms of Service

All work performed by K Bizz Solutions and/or subcontractors, freelancers, vendors, out sources, partners, developers and designers working on behalf of or for K Bizz Solutions is subject to the following Terms & Conditions.

Basic Process

K Bizz Solutions will schedule an initial meeting to familiarize your team with our job methodology, the timeframe for your project, choosing and submitting content and images, and other aspects of website building. We will also use this meeting to discuss your business strategy and ways that we can highlight your competitive advantages, in addition to other services as specified in your contract, and as required for each project. We can meet in person depending upon your zip code or the meeting can take place using WEBEX. If you are located outside Houston, then K Bizz will charge meal and travel allowance (non-refundable) for any face to face meeting if required and necessary for a job.

Based on the information we receive from the initial meeting, K Bizz Solutions will create a Request for Proposal (RFP) and send it to you for your written approval. A brief specification sheet will be provided before the RFP signing; a more detailed one will be written after you have signed the RFP.

Upon approval of the RFP, K Bizz Solutions requires a deposit of at least 40% of the agreed price, and a signed agreement from you in order to start the project. Upon receipt of the deposit and the signed agreement, our designers will begin designing layouts. All layouts and revisions are based on the RFPs, and you, the client are responsible to provide K Bizz with your intended website content (see WEB CONTENT section, below).

You will then be presented with the finished design for your approval, and upon that approval we will request another 30% of the agreed price. Upon receipt of that second deposit, the HTML, CSS or any advanced coding will be initiated.

The remaining balance will be due within 14 days of the deployment of your website. Payment should be received no later than 14 days after project completion. If you are unable to pay as per contract, K Bizz will have a right to shut the site down, or suspend services.

Once the project proposal is signed and the initial advance is received, you may cancel the contract within 3 days. After 3 days, cancellations will result in forfeiture of any monies paid. No refunds will be provided under any circumstances.

K Bizz Solutions will do everything possible to meet the project timelines, but the timelines may vary by a margin of 20-40% – depending on contingency factors. We will, however, complete the entire project without any break as per submitted timelines.

Once we start the project, you will be responsible to work with K Bizz team and make sure all the required material will be provided on time. If you delay the project for more than 30 days a 10% penalty will be imposed. If K Bizz receives no response from you, after 90 days of signing the contract or once the beta application or design template is uploaded, this contract will automatically fall under cancelation and no refund will be provided. If you choose not to pay the 10% penalty, K Bizz will have the rights to cancel the order/contract without any refund.

Any revisions to the original design will be in accordance with the RFP. Support and update fees may change without prior notice. Depending on the complexity of your request, revisions will take a minimum of 3 to 5 business days.

Website Content

Website content and images must be provided by you, the client. This includes pictures, graphics and text. We take no responsibility for content writing or images, although we will offer customer illustration and rendering at an additional charge. You, the client are responsible for proofing your text, providing titles and properly categorizing the text. K Bizz Solutions is not responsible for any typographical errors in any document which you have approved. Please be sure to check for all errors on your website.

Please do not send partial copies from another website or ask us to copy and paste text from a current website (your own or anyone else’s) as this can raise issues of copyright infringement. Content creation is available, but it is a separate process which will be offered at additional cost to you.

Your designs may be used as part of our portfolio, and we may ask your permission to put our logo on your website. K Bizz Solutions will keep all design files for a period of six months and then delete them, so that your content stays unique.

Follow Up, Support And Hosting

K Bizz Solutions will optimize and test your new website for IE6, IE7 and Firefox Browser. Your website may be optimized for IE8 and Google Chrome as a complimentary option depending on the scope and complexity of the work. We are unable to guarantee error-free performance when interfacing with browsers due to the continually emerging technology in browsers.

K Bizz Solutions will provide 30 days of free beta testing, including bug fixing, minor and major glitches, browser issues, etc. After the 30 day period all maintenance, code fixing and browser upgrades will be charged a nominal fee.

K Bizz Solutions offers hosting and domain support in accordance with our www.hosting110.com terms and conditions. K Bizz Solutions is only responsible for hosting and domain if you choose to host using www.hosting110.com. Renewal of hosting and domain registration is not the responsibility of K Bizz Solutions; it will be your responsibility to make sure you pay for the automatic hosting and domain renewal.

If you host using www.hosting110.com, K Bizz will provide free hosting and domain maintenance, and we will try their best to resolve issues as soon as possible. However, under no circumstances will K Bizz take responsibility or cover any losses if your hosting is lost due to payment issues. K Bizz will not be responsible for external site hack or virus uploading. If you choose to host with another company, in an event of hosting failure, K Bizz will be available to work with your host provider for a small fee.

At K Bizz Solutions, we will do our best to make you satisfied, but if under any circumstance you feel K Bizz did not meet your expectations, you are not eligible to sue for the amount equal or greater to the total cost of the project. K Bizz will not be responsible for any legal fees or penalties. All legal issues will be handled in court only in Harris County, Texas.

You may not hire anyone who has freelanced for, partnered with, or been employed by K Bizz Solutions for your project until at least 12 months after the project is completed.

K Bizz will charge $25 for all bounced checks. All credit cards payment will incur 3% service charge. All Texas residents will pay 8.275% Sales Tax.

Kbizz Solutions and its business partners, developers, suppliers, vendors ,partners, directors, licensors, consultant ,contributors and agents will not be liable for any indirect, special, incidental, damages through software bugs, consequential or exemplary damages arising out of using the web application or in any way relating to this agreement or the use of or inability to use the web application, including without limitation damages for loss of goodwill, work stoppage, lost profits, loss of data ,loss of business, and computer failure or malfunction, virus problems ,Trojans/worm problems even if it was advised of the possibility of such damages and regardless of the theory (contract, tort or otherwise) upon which such claim is based.